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GETTING STARTED IN BRIGHTSPACE

  • How do I check if I am linked to my modules?
    1. Access myTUTor on https://mytutord2l.tut.ac.za/d2l/login
      Username: Your TUT email address
      Password: Current Active Directory password
      *Don’t have credentials or email account? HoD’s to apply on behalf of the user at ICT Services.
    2. Click on the Course selector in the minibar. You will see a list of all the modules assigned to you.
  • I cannot find my modules in Brightspace. What should I do?
    Send an email to mytutor@tut.ac.za in which you request to be linked to your modules. Provide them with a list of your module codes, as well as your staff number.

  • I am a Section Head/HOD. Can I get access to my lecturers' modules?
    Yes, send an email to mytutor@tut.ac.za in which you request to be linked to the particular modules. Provide them with a list of the module codes, as well as your staff number.

  • CREATING CONTENT

  • How do I copy content from one module to another?
    Course Tools > Course Admin > Import/Export/Copy components (see tutorial >>)

    All migrated content from Blackboard should be available in the 2020 version of your module. Any relevant content can then be copied into the 2021 module.

  • How do I change my homepage banner image?
    Resize tour banner image to …. in any photo editing software. On the homepage, click on the ellipsis (three dots) in the top-rights corner…

  • How do I drag-and-drop content into my module?
    Step 1: Select either a first or second level in your table of contents by clicking on it. You will notice the blue outline around the selected level.
    Note: Make sure the level is highlighted under which you want to drag & drop content.
    Step 2: Select the ‘Add Existing’ option.
    Step 3: Drag & drop any content from your computer into the drag & drop area.

    Note: You can drop a variety of documents into your modules such as Word or pdf documents, PowerPoint slides, and videos.
    Video tutorial >>

  • How do I upload a video into my module?
    If the video is relatively short, use ‘Add existing’ and then drag-and-drop the video as shown in the previous question.

    NOTE: For lecture recordings (any large files that give an error with the drag-and-drop option), follow these steps:

    1. Go to Course Tools > Course Admin > Manage Files.
    2. Create a new folder, e.g. ‘Lecture Recordings’.
    3. Click on the new folder and then on ‘Upload’. Browse for the recording and upload it from your computer.
    4. Navigate back to the content area where you want to insert the uploaded video.
    5. Highlight the folder under which you want to add the video.
    6. Select the ‘Add Existing’ option.
    7. Choose the ‘More’ option and select ‘Course Files’.
    8. Browse for the lecture recording that you have uploaded in the relevant folder, and click on it to insert it in the content.

  • How do I record a video note directly in Brightspace?
    Click on the ‘Insert Stuff’ icon and select the ‘Insert Video Note’ option. Watch video tutorial >>

  • How do I insert a link on a page?
    Step 1: Click on the ‘Add Link’ icon.
    Note: Here you can link to any content that already exists in your module, such as assignments, specific content within your course, or particular discussions etc.
    Step 2: Select the relevant option from the list.
      Note: To link to an external website, choose the ‘Insert Link’ option from the drop-down list and paste the relevant URL link in the space provided.

    Watch video tutorial >>

  • How do I insert a YouTube video?
    Step 1: Click on the ‘Insert Stuff’ icon.
    Step 2: Select the ‘Insert Link’ option.
    Step 3: Copy and paste the YouTube URL in the space provided.
    Step 4: Select ‘Next’ and ‘Insert’.

    Watch video tutorial >>

  • How do I add folders and subfolders in my module?
    First level
    Step 1:
     Select the ‘Contents’ link in the navigation bar.
    Step 2: Select ‘New Unit’ to add a first level to the structure.

    Second level
    To add a new level under the first level you have just created, make sure that the level is selected. You will notice a blue outline around the selected level.

    Step 1: Select ‘Create New’.
    Step 2: Select ‘New Lesson’
    Step 3: Give the lesson a name, e.g. ‘Unit 1’ and add a description or any relevant content.
    Step 4: Select ‘Save’.

    Tip: Remember that you can hide any level or sublevel until you are ready to share it with the students.
    Watch video tutorial >>

  • How do I attach release conditions to content?
    Step 1: Click on the content in the table of content to which you want to attach a release condition.
    Step 1:
     Click on the ellipsis (three dots top-right) and select ‘View release conditions’.
    Step 2: Select ‘Create’.
    Step 3: Click on the drop-down arrow next to ‘Select Condition Type’, and choose the relevant condition, e.g. ‘Discussions > Post authored in topic’, followed by selecting the relevant discussion forum and remaining details.
    Step 4: Click ‘Save’.
    Watch video tutorial >>

  • COMMUNICATION AND INTERACTION

  • How can I engage with students in Brightspace?
    • Announcements
    • Emails
    • Discussion forums
    • Video/audio notes
    • Assessment rubrics and annotations
    • Intelligent Agents (automated email notifications)
    • Awards

  • How do I create an announcement for my students only?
    Navigate to the ‘Announcements’ widget on the home page. Click on the dropdown arrow and select ‘New Announcement’. Add all the announcement details and navigate to the ‘Additional Release Conditions’ section. Click on ‘Create and Attach’. Select the ‘Classlist > Section enrollment’ option and choose your relevant section. This option will only be available if sections were assigned to your module.

  • Will students receive my announcements on their phones?
    Students can receive an announcement via email, the Pulse App notification, or in the announcements widget on the Home page of a particular module.
    * Take note that students need to select to receive an email of announcements in the notifications section of Brightspace.
    * Students need to install the Pulse App and allow push notifications from the Pulse App on their phones.

  • How do I draw a class list of the students enrolled in my module?
    Click on ‘Classlist’ in the navbar. Select the ‘View by’ option to list students according to users, groups or sections. Choose the appropriate search criteria, such as search type, role, or last accessed.
    * Sections will only be available if your module is set up according to sections on ITS.
    * Groups will only be available if you have created groups under Course Tools.

  • How do I send an email to specific students?
    Click on ‘Classlist’ in the navbar. Select the students by ticking the box next to their names. Click on the ‘Email’ button to compose the message.

  • How do I create a discussion forum?
    Click on ‘Discussions’ in the navbar. Click on ‘New’ and select ‘New Forum’. Click on ‘New topics’ to add topics to a specific forum. Once you’ve created your forums you can also create links to these discussions in the Content by clicking on the ‘Add existing’ button and selecting ‘Discussions’.|
    Watch these videos for a demonstration:

    How to create a forum >>

    How to create a discussion topic >>

  • How do I send automated emails to my students?
    Navigate to ‘Course Tools > Intelligent Agents’ in the navbar. Click on ‘New’ and give your agent a name. Set up the relevant 1) Criteria, 2) Actions and 3) Scheduling. Visit the following tutorials for further assistance:

    Step-by-step tutorial >>

    Video – Learner engagement through Intelligent Agents >>

    Video – Create an Intelligent Agent >>

  • QUIZZES/TESTS

  • How do I create a quiz/test in Brightspace?
    1. Navigate to ‘Quizzes’ in the navbar.
    2. Click on the blue ‘New Quiz’ button.
    3. Give the quiz a name.
    4. Click on the ‘Add or Edit Questions’ button to create new questions/question pool, or to import it from the question library.
    5. Continue adding all the relevant quiz settings under the Restrictions, Assessment and Submission Views tabs.

    Click here for a step-by-step tutorial >>

  • How do I link a quiz to the grade book?
    1. Navigate to ‘Quizzes’ in the navbar.
    2. Click on the relevant quiz.
    3. Click on the ‘Assessment’ tab (third from the left).
    4. Tick the automatic graded option (Allow attempt to be set as graded immediately upon completion).
    5. Select the relevant grade item that you have set up in your grade book by clicking on the drop-down arrow.
    6. Tick the Auto export to grades option.

  • How do I make sure students can't see the test before the availability date?
    1. Navigate to ‘Quizzes’ in the navbar.
    2. Create a new quiz or select a relevant quiz to edit.
    3.  Click on the ‘Restrictions’ tab.
    4. Tick the ‘Hide from users’ option.

    NOTE: If you have ticked this option, students won’t be able to see the test, even after the availability start date and time. If you want the test to become available during the availability dates you need to untick this option. As long as you have set the availability dates correctly, students won’t be able to access the test until the availability start date. In other words, if you have set the availability dates and times correctly you may untick the ‘Hide from users’ option.

  • How do I make sure students don't see their attempt score after submitting a quiz/test?
    • Hide attempt score
      If you don’t want students to see their marks after submitting an attempt, do the following:
    1. Go to ‘Quizzes’ in the navbar and select the quiz you want to edit.
    2. Select the ‘Submissions View’ tab and then on the blue ‘Default View’ link.
    3. Scroll down to ‘Score’ and untick the option that states ‘Show attempt score and overall attempt score’.
    4. Click ‘Save’.
    • Hide grades from students in the grade book
      If you don’t want students to have access to their marks in the grade book (‘Grades’ in the navbar), then do the following:
    1. Go to ‘Grades’ in the navbar.
    2. Click on the ‘Manage Grades’ tab.
    3. Click on the dropdown arrow next to the relevant assessment and choose ‘Hide from users’.

  • How do I add questions to the question library?
    It is best practice to create sections (folders) in the Question Library, then add quiz questions to these sections. This will make it easier to select the questions to add to a quiz, especially if the questions will be randomised.

    • Adding sections to the question library
    1. Click on Quizzes in the navbar.
    2. The Manage Quizzes page will open. Select Question Library.
    3. Select New.
    4. Select Section.
    5. The New Section page will open. Enter a name for the section in the “Section Name” field.
    6. Select Save.

    The Question Library page will appear again, and the new section will appear in its list of items.

    • Adding questions to the question library

    You can either add new questions or import questions into the question library.

    Add new questions to the question library
    There are 12 question types in D2L (multiple-choice, written response, etc.). To add any of these question types, do the following:

    1. Click on Quizzes in the navbar.
    2. The Manage Quizzes page will open. Select Question Library.
    3. Select the section to which to add questions.
    4. Select New.
    5. Use the dropdown menu to select the question type to add.
    6. Fill out all required fields for the question type and any optional fields.
    7. When finished creating the question choose from the following options:
      • Select Save to return to the main Question Library page.
      • Select Save and Copy to save the question and create a new question of the same type that retains the current properties.
      • Select Save and New to save the question and to continue creating questions of the same type.

    Import questions to the question library

    1. Click on Quizzes in the navbar.
    2. Select Question Library.
    3. Select a section that you have created.
    4. Select Import.
    5. Select Browse Existing Questions from the dropdown menu.
    6. A popup will open. Select Source.
    7. Choose the quiz to be imported.
    8. Choose the questions to be added.
    9. Select Add.
    10. When finished, select Done Editing Questions.

  • How do I create a question pool?
    Brightspace offers two ways to randomise questions:

    • Add a Question Pool: Add a subset of questions from a larger question pool resulting in a different version of the quiz for each student.
    • Shuffle Questions: Any quiz can have quiz questions shuffled, even if there is no question pool. When questions are shuffled, every student gets the same set of questions, but the order of the questions presented will be different for each student.  Some quiz answer choices can also be shuffled to add additional variety to a quiz.


    Add a Question Pool
    Question pools can be drawn from the question library and/or from questions that are in other quizzes in the course. Follow these steps to add a question pool:

    1. Select Quizzes in the navbar.
    2. Create a new quiz or select an existing quiz to edit.
    3. In the Properties tab, select Add/Edit Questions.
    4. Select Add.
    5. Select Question Pool.
    6. Enter a Question Pool TitleNumber of Questions to Select and Points per Question.
    7. Select Browse Question Library.
    8. Select from the existing questions in the Question Library.
    9. Select Add. The question pool will be saved to the quiz.


    Shuffle Questions

    1. Select Quizzes in the navbar.
    2. Create a new quiz or select an existing quiz to edit.
    3. In the Properties tab, check the box next to ‘Shuffle questions at the quiz level’.
    4. Select Save and Close.

  • How do I give special access (e.g. different time limit or due date) to a test for students with special needs?
    1. When you create or edit a quiz, click on the Restrictions tab.
    2. Scroll down to the Special Access.
    3. Select ‘Allow selected users special access to this quiz’ if you want to give certain students different submission dates.
    4. Click ‘Add Users to Special Access’.
    5. Complete the special access properties for the selected students (e.g. due date, availability, time, attempts).
    6. Use the Search Options to find students that will have special access:
    • Use the drop-down menu next to View By and select User or Group, and click Apply. If you chose a group, you can select which group you would like to search for in the drop-down menu next to Groups. Click Apply once more.
    • In the search bar, insert the student’s surname followed by clicking on the magnifying glass icon. Alternatively, scroll down and browse for the relevant students.
    1. Select the relevant student(s) by ticking the box next to their names. Tick the box at the top to select all students at once that are showing up through the search filter.
    2. Click Add Special Access to return to the Edit Quiz page.

  • How do I make a previous test available again only for particular students?
    This can be useful to make a test available to students who missed a test for legitimate reasons. If you select the ‘Allow only users with special access to see this quiz’ option, the test will be available only to the selected students. Follow these steps to set it up:

    1. When you create or edit a quiz, click on the Restrictions tab.
    2. Scroll down to the Special Access.
    3. Select ‘Allow only users with special access to see this quiz’ if only certain students are allowed to write the test.
    4. Click ‘Add Users to Special Access’.
    5. Complete the special access properties for the selected students (due date, availability, time, attempts).
    6. Use the Search Options to find students that will have special access:
      • Use the drop-down menu next to View By and select User or Group, and click Apply. If you chose a group, you can select which group you would like to search in the drop-down menu next to Groups. Click Apply once more.
      • In the search bar, insert the student’s surname followed by clicking on the magnifying glass icon. Alternatively, scroll down and browse for the relevant students.
    1. Select the relevant student(s). Tick the box at the top to select all students at once that are showing up through the search filter.
    2. Click Add Special Access to return to the Edit Quiz page.

  • GRADES

  • How do I set up my grade book?
    1. Go to Grades in the navbar
    2. Click on the Manage Grades tab.
    3. Run the Setup Wizard
    4. Set up grade book structure under the ‘Manage Grades’ tabClick here for a step-by-step tutorial >>

  • How do I export/download my students' marks?
    1. Go to Grades in the navbar.
    2. Click on ‘Export’.
    3. Select the relevant columns from the grade book you would like to export.
    4. Click on the ‘Export to Excel’ button.

  • How do I hide grades from students?
    Note: When you create a quiz, make sure you have selected the ‘Allow attempt to be set as graded immediately upon completion’ and the ‘Allow automatic export to grades’ options under the ‘Assessments’ tab of the quiz. There is no ‘auto-publish’ option in the quiz settings, so allowing those options will prevent you from having to manually publish marks for students after the test.

    • Hide attempt score
      If you don’t want students to see their marks directly after submitting an attempt, do the following:
    1. Go to ‘Quizzes’ in the navbar and select the quiz you want to edit.
    2. Select the ‘Submissions View’ tab and then on the blue ‘Default View’ link.
    3. Scroll down to ‘Score’ and untick the option that states ‘Show attempt score and overall attempt score’.
    4. Click ‘Save’.
    • Hide grades from students in the grade book
      If you don’t want students to have access to their marks in the grade book (‘Grades’ in the navbar), then do the following:
    1. Go to ‘Grades’ in the navbar.
    2. Click on the ‘Manage Grades’ tab.
    3. Click on the dropdown arrow next to the relevant assessment and choose ‘Hide from users’.

    OR

    1. Go to ‘Grades’ in the navbar.
    2. Click on the ‘Manage Grades’ tab.
    3. Click on the particular grade item to edit.
    4. Click on the ‘Restrictions’ tab.
    5. Set the availability dates, or add release conditions to the grade item.

  • Why do some students' test/quiz grades not appear in the grade book?
    Brightspace does not auto-submit a test at the end of the test time limit. Therefore, if a student has not submitted the attempt in time, the grade will remain unpublished. To publish the attempt on behalf of a student, do the following:

    1. Navigate to Quizzes in the navbar.
    2. Click on the drop-down arrow next to the relevant quiz and select ‘Grade’.
    3. Click on ‘Show search options’.
    4. Select ‘Users with attempts in progress’.
    5. Select the magnifying glass in the empty search box to apply your search.
    6. From the list of students select the Enter Quiz as User icon next to the (In Progress) attempt.
    7. A pop-up message asking for confirmation will appear. Select Yes to impersonate the student and enter the quiz.
    8. A page that lists the student’s responses to the quiz questions will open. Select Submit.
    9. After selecting Submit once, the Quiz Submission Confirmation page will display.
    10. Select Submit again. The attempt has now been submitted and can be graded.

    * Remember to select the ‘Automatic export to grades’ option under the ‘Assessment’ tab when you create the quiz, otherwise none of the students’ marks will appear under Grades.

  • How do I override or manually enter students' marks in the grade book?
    1. Navigate to Grades in the navbar. A page with all the assessments will appear in columns if you have set up your assessment structure under the ‘Manage Grades’ tab.
    2. Click on the drop-down arrow next to the heading of the relevant assessment column.
    3. Select ‘Enter Grades’.
    4. Enter the grades manually.
    5. Click ‘Save and Close’.

  • How do I set up a grade book category where only the highest mark/s of students’ assessments count?
    *Firstly, navigate to Grades in the navbar and select the Setup Wizard. Make sure under step 3 of 7 to select ‘Treat ungraded items as 0’.

    Next, follow these steps:

    1. Navigate to Grades in the navbar.
    2. Click on the Manage Grades
    3. Click New > Category.
    4. Give the category a name and weight.
    5. Under the heading Distribution, select Distribute weight evenly across all items’.
    6. Under ‘Number of lowest non-bonus items to drop for each user’, insert the number of lowest assessment marks you want to drop, e.g. 2. If you have five assessment items in total, the two assessments with the lowest marks will be dropped from the calculations.
    7. Click Save and Close.
    8. Add the new relevant assessment items to the category.

    NOTE: You can also take this approach to only have one mark for students after a special opportunity test (“sick tests”).

  • ASSIGNMENTS AND RUBRICS

  • How do I create an assignment?
    1. Navigate to Assignments in the navbar.
    2. Click on the ‘New Assignments’ button.
    3. Provide a ‘Score out of’ total which will then open the option to link it to the grade book.
    4. Insert or attach the assignment instructions.
    5. Insert the following details:
      • Availability dates & Conditions
      • Submission & Completion
      • Evaluation & Feedback (optional link to rubric)

    Click here for a detailed step-by-step tutorial >>

  • How do I grade an assignment?
    1. Navigate to Assignments in the navbar.
    2. Click on the assignment you would like to grade.
    3. Click on any of the submissions to open the grading page.

    Follow this link for a tutorial video >>

  • How do I release assignment grades and feedback to all students at the same time?
    When you grade an assignment, you can either Publish your evaluation or Save Draft.

      • If you choose to Publish, the grade and feedback will be immediately visible to the student.
      • If you want to release grades and feedback to all students at the same time, opt for Save Draft.

    If you have saved the grades and feedback as drafts you can publish the students’ grades and feedback all at once, by doing the following:

    1. Navigate to Assignments in the navbar.
    2. Click on the relevant assignment that you want to publish. A list of all the users who submitted assignments will appear.
    3. Scroll to the bottom of the page and select the maximum number of students to show per page (e.g. 200).
    4. Select all student submissions (tick boxes to the left of the users).
    5. Click on the Publish Feedback button to release all grades and written feedback for this assignment. Make sure you publish the feedback for all the pages.

  • How do I link an assignment to the Grades (grade book)?
    1. Provide a ‘Score out of’ total e.g. 50 or 100, which will then open the ‘In Grades’ option.
    2. Click on the drop-down arrow next to ‘In Grades’ to link it to a previously created item in the grade book, or to create a new item.
    3. Click Save and Close.

  • How do I create groups for an upcoming group assignment?
    1. Go to Course Tools and select Groups from the drop-down list.
    2. To set up your groups, click on New Category.
    3. Give the group Category a meaningful name, e.g. ‘Assignment 1 Groups’. Include an optional description that will be visible to the students.
    4. Select which Type of Enrollment you would like to use.

    Enrollment type options:

    • # of Groups – No Auto Enrollments– set the number of groups, and the instructor will manually assign students
    • Groups of #– set the group capacity, i.e. “groups of 4”
    • # of Groups– set a group limit, i.e. “7 groups total”
    • Groups of # – Self Enrollment– set the group capacity and allow students to self-enroll
    • # of Groups, Capacity of # – Self Enrolloment – set the group capacity and number of groups, and allow students to self-enroll
    • Single user, member-specific groups– set up groups of 1


    *
    Depending on which type of Enrollment you chose, you will have fields to fill in regarding number of groups, number of users, and other enrollment-related options.

    1. Decide which optional Additional Options you would like:
    • Set up Discussion areas– This will set up a Discussion Item that only group members can use. The instructor can also view and participate in the discussion.
    • Set up lockers– Group lockers are restricted locker areas where members of a group can share files. Any group member can modify files posted in group locker areas. Students can also access their lockers when submitting an assignment.
    • Set up assignment submission folders (not recommended)– This allows you to immediately create an Assignment that will be associated with these groups. This assignment will allow a group submission. You can also create a group assignment later following these instructions.
    1. Click Save.

    NOTE: You will see your groups on the Groups page. If you have selected the # of Groups – No Auto Enrollments enrolment type, select a group from the list followed by ‘Enrol Users’. Add the relevant students to each of the groups.

    NOTE: Now when you create your assignment, you can select the ‘Group Assignment’ option under the ‘Submission and Completion’ tab.

  • How do I create a rubric for an assignment or discussion forum?
    1. Go to Course Tools > Course Admin > Rubrics
    2. Click on New Rubric.
    3. Add the relevant criteria and levels.
    4. If you have different scores in the same rubric, click on Add Criteria Group. The rubric will automatically add up all the scores in the respective Criteria Groups.

    Note: Once you have created your rubric you can link it to a specific assignment or discussion.

    Click here for a step-by-step guide >>

    Click here for tutorial videos >>

  • MS TEAMS

  • How do I schedule a MS Teams session in Brightspace?
    Open the Calendar on the Home page of your module and create a new event. Click here for step-by-step guidelines >>

  • How do I record and download a MS Teams session?
    Go to ‘More actions’ on the menu bar and select ‘Start Recording’. Repeat this step and select ‘Stop recording’ at the end of your session. The session recording will be made available to download at the bottom of the MS Teams chat of that particular session.

    Click here for step-by-step instructions >>

  • How do I upload a MS Teams session recording on Brightspace?
    Usually one would upload a video or document by selecting a folder in the content followed by ‘Add Existing’ and then dragging and dropping the document. Many lecturers get an error message when trying to upload large files using this route. Therefore, an alternative route to follow when uploading large files, is the following:

    1. Navigate to Course Tools > Course Admin > Manage Files.
    2. Create a new folder called ‘Session Recordings’.
    3. Click on the folder and then ‘Upload’. Browse for the recording on your computer and upload it into the folder.
    4. Navigate back to the ‘Content’ in the navbar, and select the folder under which you want to add the session recording.
    5. Click on Add Existing > More > Course File > Session Recordings
    6. Select the appropriate recording from the folder.